Privacy Policy
Introduction
Kez Realty LLC ("we", "our", or "us") is deeply committed to safeguarding the privacy and personal information of our clients, website visitors, and users ("you", "your"). This Privacy Policy comprehensively explains how we collect, use, disclose, and secure your personal information when you engage with us through our website www.kez.ae, social media channels, property portals, email, WhatsApp, or any other direct communication channels.
By accessing our services, you consent to the practices detailed in this Privacy Policy.
Information We Collect
We may collect and process the following personal data:
A. Information You Voluntarily Provide:
• Name
• Email address
• Phone number
• Nationality and residency status
• Property preferences, specifications, and budget details
• Additional information provided during communications, consultations, or via forms, emails, and messaging platforms
B. Automatically Collected Information:
• IP address
• Browser details, operating system, and device type
• Geolocation and time zone
• Web pages visited and interactions on our website
• Cookies, web beacons, and similar tracking technologies
How We Use Your Information
We utilize your personal data to:
• Deliver customized real estate advisory, sales, leasing, and investment services
• Respond promptly to your queries, feedback, or service requests
• Provide tailored marketing and promotional communications, subject to your consent
• Enhance our website, user experience, and service offerings
• Fulfill our legal, regulatory, and compliance obligations
• Conduct internal data analytics, market research, and strategic
business planning
Sharing and Disclosure
We may disclose your personal information:
• To property developers, financial institutions, mortgage advisors, maintenance providers, or third-party service providers necessary to fulfill your requests or transactions
• To regulatory, legal, or governmental authorities when legally obligated
• To affiliated agents, marketing and advertising partners under strict confidentiality and data security obligations
• In connection with mergers, acquisitions, reorganizations, or sale of business assets, subject to stringent confidentiality provisions
We will not sell, rent, or lease your personal information to third parties for marketing or commercial purposes without your explicit consent.
Data Retention
We retain your personal data only for as long as necessary to achieve the purposes for which it was collected, comply with applicable laws, and fulfill accounting or reporting obligations. Upon expiry of retention periods, data will be securely deleted or anonymized.
Your Data Protection Rights
You possess the following rights regarding your personal data:
• Right to access, correct, and update your information
• Right to withdraw consent for receiving marketing communications at any time
• Right to request data deletion, subject to legal and regulatory requirements
• Right to lodge complaints or raise concerns regarding data protection with UAE authorities
To exercise these rights, please contact us using the details provided below.
Data Security
We employ robust security protocols, including physical, technical, and administrative measures, to protect your personal data from unauthorized access, alteration, disclosure, loss, or destruction.
Cookies and Similar Technologies
Our website utilizes cookies and similar technologies to improve site functionality, enhance user experience, and analyze web traffic. You may control or disable cookies via your browser settings, although this may impact site functionality.
Third-Party Links
Our website and communications may include links to third-party sites. We bear no responsibility for the content, privacy policies, or data practices of these external websites. We advise you to review the privacy policies of these sites.
Changes to This Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. Updates will be clearly posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.
Contact Information
For questions, concerns, or to exercise your data protection rights, please contact us at:
Kez Realty LLC
Office 804, 805, 806, Sobha Ivory 2, Business Bay, Dubai, UAE
📞 +971 50 9447007
📧 info@kez.ae
🌐 www.kez.ae